The Challenge
When Brett, the owner of Grit Construction, first came to us, his business was growing - but his systems weren’t.
He was spending late nights and weekends manually sending invoices. Every job, crew assignment, and estimate lived in his head. Change orders were handled through scattered texts and calls. There were no reminders, no structured follow-up, and no way to know where each project stood financially.
Brett summed it up best:
“I felt like I was running my entire business out of my brain - and it was exhausting.”
Without processes or visibility, he couldn’t scale, delegate, or even take a real day off.
The Solution
Our team at J9 Systems stepped in to design and build a fully customized Construction Operating System - a central hub that runs every aspect of Grit Construction.
We started by mapping Brett’s entire workflow - from estimate to final payment and reporting - to identify where automation and clarity could replace chaos. Then, we built his system around the way he works.
Here’s what we implemented:
Automated Estimates & Follow-Ups: Estimates now sync directly into the system. Clients automatically receive reminders, and Brett gets instant notifications when estimates are accepted or rejected.
Crew & Job Scheduling: A unified calendar gives full visibility into who’s working where and when.
Daily Job Tracking: Crews submit progress photos and daily updates from the field - giving Brett real-time quality control and accountability.
One-Click Invoicing: What used to take hours every evening and weekend now takes seconds. Invoices are generated and sent directly from each job record.
Built-In Expense Reporting: Every expense is tied to its corresponding job for clear profit tracking.
Streamlined Change Orders: A simple digital form automatically routes change orders to clients for approval.
Profitability Dashboards: Brett can now see job-level and company-wide profitability at any time - no more waiting on his accountant’s year-end report.
Task & Checklist Automation: Every job follows a defined checklist so nothing slips through the cracks.
Client Communication Sync: Every call, text, and email is tracked - so Brett knows exactly when each client was last contacted and by whom.
The Results
Today, Brett runs Grit Construction with clarity and confidence.
10+ hours saved each week by eliminating manual invoicing and reminders
Zero missed change orders or follow-ups due to automated workflows
Real-time visibility into profitability, scheduling, and team performance
Higher client satisfaction from faster communication and professional systems
In Brett’s words:
“I finally have a system that runs my business for me. I can see everything in one place, my guys know exactly what to do, and I’m not spending my nights sending invoices anymore.”
The Takeaway
Grit Construction’s transformation is proof that automation and structure aren’t just for big companies - they’re what allow small construction businesses to scale profitably.
At J9 Systems, we don’t sell cookie-cutter software. We build systems that fit your business like a glove.
Want to reclaim your time and run your business like Brett does now?